Most current HR professionals in many companies focus on staffing, development, compensation, benefits, communication, organization design, high performing teams, and so on. These HR professionals focus on HR people do rather than HR people deliver results.
Dave Ulrich focuses how HR adds value to investors, customers, and employees. Who does HR work with (line, staff, HR professionals, outside vendors)? What are the best metaphors for successful HR professionals (partners, players, pioneers, architects, designers, leaders)? Who is the client for HR indicatives (employees, customers, investors)? When should HR be proactive, reactive, or anticipatory? What are the criteria for successful HR practices (financial measures, employee moral, and market share)? What are the new tools for HR?
Competitive Challenges
1) Challenge one: Globalization
2) Challenge two: Value chain for business competitiveness and HR services
3) Challenge three: Profitability through cost and growth
4) Challenge four: Capability Focus
5) Challenge five: Change, Change, and Change some more
6) Challenge six: Technology
7) Challenge seven: Attracting, retaining, and measuring competence and intellectual capital
8) Challenge eight: Challenge two Turnaround is not transformation
Source: Dave Ulrich, Human Resource Champions: The next agenda for adding value and delivering results, Harvard Business School Press, Boston, Massachusetts, 1997
วันอังคารที่ 21 กรกฎาคม พ.ศ. 2552
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